Introduction to Smart Money (SMS version)

Posted on by Caroline Siñel in Mobile Banking



Notice: Smart Money stopped its services on December 15, 2020

Smart Money logoSMART MONEY is a re-loadable payment card that may either be accessed through a Smart mobile phone or a Smart Money MasterCard, similar to a debit/cash card. Smart Money enables Smart subscribers to manage their money from their mobile phones wherever they are, whenever they want.

Smart Money is the world’s first electronic wallet card linked to a mobile phone which won the 2001 GSM Awards for “Most Innovative GSM Wireless Service for Customers”. It was also cited as the “Best Product Innovation” award at the MasterCard Marketing Awards in Australia. [from smart.com.ph]

A. Activate Smart Money

  1. Text MONEY to 343
  2. Enter desired W-PIN (6-digits)
  3. Re-enter W-PIN, press OK
  4. Choose ‘Get Account’ press OK
  5. Select BDO
  6. Wait for a confirmation message containing your 16-digit Smart Money Account Number.

    04Nov 1305:Your SMARTMoneyAcct# is 1234123412341234.Ref311250069959

B. Apply for a Smart Money Mastercard. Click here on how to apply.
B. Apply for a Smart Money MasterCard.

  1. Fill up Smart Money MasterCard Application Form.
  2. Wait a call from a Smart representative for validation of your application. You will be asked to choose your preferred Smart Wireless Center for card pick up.
  3. After 7 days, you will receive a text message from Smart informing you that your Smart Money MasterCard is ready for pick up at your preferred Smart Wireless Center.

    1/2 FREE ALERT: You may pick up your SMART Money Card 3 days from today (or 5 days for provincial areas) at your preferred wireless center.

    2/2 Please bring a valid picture ID. Kindly make sure you get it within 60 days from receipt of this message. Thank you.

C. Activate your Smart Money MasterCard.

  1. Call 845-777 (using your landline) or 15177 (using your Smart cellphone) to activate your Smart Money MasterCard.
  2. A Smart representative will activate your card. The phone call will take 3-5 minutes. After the call, wait for 15 minutes before proceeding to the next step.

D. You can now link your Smart Money MasterCard to your mobile phone.
D. Link your Smart Money MasterCard to your mobile phone. Only a maximum of two (2) Smart Money MasterCards/Accounts may be linked. I did not follow the instructions sent on mail because the ATM PIN is always invalid. So here’s what I did:

  1. Go to SMART Menu and select SMART Money
  2. Choose Activate Card
  3. Enter Card No (16-digit)
  4. Enter your preferred Card Name
  5. Enter W-PIN
  6. Wait for the confirmation message

    14Nov 1115:Your SMARTMoneyAcct# is 5299671234567890.Ref320275043429

E. Add funds to your Smart Money MasterCard. Go to your nearest Smart Wireless Center or Smart Money Accredited Outlet to add funds or reload your Smart Money MasterCard.

To start sending Smart Money,

  1. Go to Smart Menu, select Smart Money
  2. Select Transfer, press OK
  3. Select Others, press OK
  4. Enter your beneficiary’s Smart Money Number, press OK
  5. You will receive a prompt message, press OK
  6. Select source of funds, press OK
  7. Enter amount you would like to send, press OK
  8. You will receive a prompt message to confirm your transaction, press OK
  9. Enter W-PIN, press OK
  10. You will receive a confirmation message of your transaction
  11. Beneficiary will also receive a confirmation message instantly

To buy load using Smart Money:

  1. Go to Smart Menu, select Smart Money
  2. Select Reload Buddy, press OK
  3. Select Others, press OK
  4. Enter Mobile Number, press OK
  5. You will receive a prompt message, press OK
  6. Select source of funds, press OK
  7. Select amount, press OK
  8. You will receive a prompt message confirming the transaction, press OK
  9. Enter W-PIN, press OK
  10. You will receive an SMS confirmation for every successful transaction
  11. Beneficiary will also receive an SMS notification instantly

To pay bills using Smart Money:

  1. Go to Smart Menu, select Smart Money
  2. Select Pay Bills, press OK
  3. Select Others, press OK
  4. Enter Biller Code, press OK
  5. Enter Bill Account Number (please refer to your billing statement), press OK
  6. You will receive a prompt message, press OK
  7. Select source of funds, press OK
  8. Enter amount you would like to pay, press OK
  9. You will receive a prompt message confirming the transaction, press OK
  10. Enter W-PIN, press OK
  11. Subscriber will receive an SMS confirmation of his transaction

To purchase at selected establishments using Smart Money, text

<Store Code> <AMOUNT> and send to 270

You can also use your Smart Money MasterCard to pay at any MasterCard establishments worldwide.

Smart Money has a maximum withdrawable amount of Php 20,000 per day. The maximum amount of money you may transfer per day is Php 10,000.

smart money start


Leave a Reply to ANONYCancel reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.


218 Comments on Introduction to Smart Money (SMS version)

  1. talk n text user. how to use it,. when i click info it always go to internal system error

    Reply

  2. nag eeror ung sa smart money menu ko, may nagpdala pa naman. ung smart money hotlines hindi sinasagot naka kalahating oras na ko wala parin ..

    Reply

  3. we cant transfer from smart money balance into load wallet

    Reply

  4. Error Plugin data…. I changed my old sim into new 4G sim with the same number of course but I cannot make transaction because of this error. I called customer service twice. I received a message that my phone menu is updated but the problem is still there.Please help….Also I am blocked from accessing LTE and 3G signal …I can’t even access internet…09282701827

    Reply

  5. esmeralda samalea October 1, 2017 at 12:52 am

    Just this morning saturday september 30,2017 when my friend Mr.Alexis Dino Benito of Italy was not given a chance to take the flight of Cebu Pacific going to Legaspi City due to excess luggage. One employer at Cebu Pacific Manila called me to help Mr.Benito pay the amount of 11,200php. she sent me the smart money padala. i sent her 7k but until now i dont know if my friend was able to take the flight going to legaspi city.Sir/Madam please help me.

    Reply

  6. hi po ask q lng po kung pano q ma eencash ung laman ng smartmoney q..tnx

    Reply

  7. first time ko po kukuha ng smart padala. kaso nag eeror e3 xx yung smart money ko. anu po ba dapat ko gawin?

    Reply

  8. CYNTHIA V. DELA CRUZ August 10, 2017 at 3:34 pm

    Pls. help me. I transferred P1500 to another Smart Padala Center last Aug. 1 BUT i did not received any confirmation neither the Smart Padala Center. But upon checking my balance inquiry the amt of P1500 was deducted from my Smart Money Acct. I can not contact 151777 or 8457777. Tnx. Cynthia

    Reply

  9. mitchel gomella June 12, 2017 at 3:51 pm

    hi poh…ask lng poh ako..pwede bang i open uli ang dati kong smartmoney account?? nawala kasi ang sim card ko noon kya d ko na ginamit…pwede bang i transfer sa ibang number yun or kukuha nalng ng panibago??thanks poh..

    Reply

  10. ma.gellie alpanta June 12, 2017 at 10:25 am

    pwd rin po bang hindi magwithdraw? bale ideposit lng sya, hnd ba mawawala ang pera kpag hnd wiwithdrawhin?

    Reply

  11. teresita marchan February 16, 2017 at 9:54 am

    hello im receiving error e3 xx on my smart money menu. Pls help.

    Reply

  12. I received money transfer from my cousin earlier and I received txt confirmation already and transaction successful, but when I checked my balance thru mobile inquiry there is available balance but according to smart my account is closed when I called customer service representative they advised me to go to the nearest smart wireless center for me to fill up form and submit valid identification card for updates,but how come that during my application I already submitted all the required documents they needed and these things make me angry. the said money sent by my cousin earlier is for the medication of my nephew and the problem is I can’t withdraw.

    Reply

  13. ask q lng… meron n aqng smrt money Account sa mobile q.. pero wala aqng smart money card.. ok lng ba loadan ung account q kaht wala aqng card? makakapagsend parin b aq ng money nun? at makkapagreceive? pero sympre hindi q mawwithdrw pero ok lng sana basta nakkareceive b cia???

    Reply

  14. Hanna Joy Culata January 11, 2017 at 8:58 am

    how to convert smart load into smart money?i hope someone will answer my concern?

    Reply

  15. How can i get my statement for my smart money

    Reply

  16. hello there…what do you mean by smart money virtual wallet? anyone who knows, kindly explain. thanks 😉

    Reply

    • smartmoney virtual wallet is just a money on your phone that you can see but cannot touch the actual paper money. you can only transfer it to a card like paymaya to withdraw it.

  17. hi! can i ask po, if how can i activate or UPDATE my smart money MENU? i already got my 16 digit smart money #, and may laman na itong 500.00, gusto ko ito i-transfer as loadwallet. pero pag press ko ng buy smart load ang nag-aappear ” welcome to smart money, create your desired 6 digit w-pin” press ok to continue…i press ok, and create my 6digit w-pin wala namang nangyari…ganun parin…pls. help

    Reply

  18. hi i can’t change my smart money atm pin thru my phone it says “error” everytime i try. is there any other way to change it ? thanks

    Reply

  19. Please help my smart money cant widraw at atm machine. The money is there when i made a balance inquiry but the widrawal note says PREPAID LOAD NOT AVAILABLE. when i called 15177 smart money hotline i was advised to update my account at selected smart center. So last Nov1 i went at Robinsons Galleria to update my account. They said the banko central will process the said transactions in 1 to 2 days. but its been 2 days today Nov3 i still can not withdraw. That money supposedly for the undas. How can i withdraw HElP!!!

    Reply

  20. how to convert my load into smartmoney please help me po. thank you!

    Reply

  21. nagwithdraw po ako using my smart padala atm,ang sabi ng machine your issuing bank is not availble,3 times ko nitry,pero walang perang lumabas.nagulat nalang ako,nagtext ang smart,sa confirmation na nagwithdraw na ako,pero wala akong nakuhang pera sa sa machine.kasi nga unavailable daw ang bank.nag inquire aq sa balance ko.wala nang laman.paano po yun?

    Reply

  22. bkit ang hrap tumawag sa hotline ng smartmoney????bkit ganooon…

    Reply

  23. jhenda c. munar October 8, 2016 at 6:42 pm

    where i can find my swift code in my smart money card?

    Reply

  24. Pwede ba ko mag send ng money sa gcash…

    Reply

  25. how to convert my load into smartmoney?

    Reply

  26. winona colobong August 25, 2016 at 10:16 am

    I would like to change the BDO acct linked to my smartmoney

    Reply

  27. Pls .reply agad its important..ask ko lang kng malalaman nyo ba ung address ng card holder based sa account nya ..kc nagpadala ako money thru smart money padala then d pa sya nag reply.d ko alam kng natanggap

    Reply

  28. thea landrito July 5, 2016 at 1:17 pm

    hello po pano po mag load s load wallet gamit ang smart money q… thanks

    Reply

  29. juvy ann basaca June 29, 2016 at 3:24 pm

    Hi poh gud day,ask ko lng poh mgkanu ang limit deposit sa smart money?

    Reply

  30. Hi, what if po may gstong mglagay ng pera sa smart money account ko. Is it possible na iload nalang nia ung prepaid sim ko then i cconvrt k nlng po un as a fund sa smart money account ko?

    Reply

  31. elminra llego June 5, 2016 at 5:22 pm

    transaction can not be processed when i transfer an amount using smart money mobile to the other smart money account…..what should i do?

    Reply

  32. Why is my smart money locked? How do i unlock it?Everytime i check my smart money balance through my phone it says error E3xx . What is the problem??

    Reply

  33. Paano i-link yung smart money ko sa new phone number ko? kc yung ginagamit ko na no. sa smart money ko ay ninakaw so need ko itransfer ang account ko sa new no. koNeed ur response pls.

    Reply

  34. Baket di na nagana yung 15177? Unreachable.. do you have an alternative hotline?.

    Reply

  35. HI! HOW MUCH PO ANG CHARGE IF MAGDEDEPOSIT KA NG FUND SA SMART MONEY FOR EXAMPLE 20K?

    Reply

  36. Kukuha p nmn sana ako ng card para dun n LNG mgpdala asawa ko. OK n ba smart money?

    Reply

  37. Can I transfer my load to Smart Money as funds? Or convert load to Smart Money? PWede po ba yun?. Let’s say may 1000 ako na load and since di ko gamitin yung load, itransfer ko nalang to Smart Money as funds. Pwede ba yun?

    Reply

  38. Hello po pag may smart money account po tapos may pera pa po natira sa load wallet ko sa retailers sim na recycled na po, puede ko ba i transfer ang bal ng load wallet ko sa retailers sim to smart money account ko?

    Reply

  39. Satrina mohammad September 8, 2015 at 5:32 pm

    Pwede ba gamitin ang smart money sa pag papabook sa flight

    Reply

  40. i jz wnt to ask, i used to have smart money card before, but i rarely used it, that’s why i wnt to know if its been deactivated or not,if so, how can i reactivate it, is it possible that its been inactive already?

    Reply

  41. Panu po if yung store n pinagpadalhan ay wala n lumipat n at d ko n mhnap yung new place nya pero sknya smart money account pinadala yung pera. panu ko maclaim yung pera? Pls help po tnxsPwede p po ba mretrieve yung padala, mrefund nlng nung nagpadala?

    Reply

  42. I have a question po. Can I convert my regular load in smart to my smart money?pls help po tnx

    Reply

  43. hello, if ever ba puno ng pera ung account mo, pwede bang mag withdraw ka ng pera sa atm para makapagtransact ka ulit and pasukan ulit ng pera ung account mo? thank you!

    Reply

  44. can i get the card ahead of time?

    Reply

  45. May bank statement ba ang smart money, if so makukuha ko ba ng isang araw lang sa smart? Magkano nga pala ang babayaran para sa smart money????Thanks in advance.

    Reply

  46. @Celestine: Sana hindi pa huli na mabasa mo ito 🙂 May instant card po sila na pwede makuha as soon as you applied for the card

    Reply

  47. Sa mga may problema na Error: E3 xxTawag po kayo sa Smartmoney hotline 15177 gamit po ang cellphone ninyo na nakalink sa smartmoney card, then tatanungin po kayo ng operator tungkol sa details ninyo, anong klaseng cp ang gamit, then sasabihan kayo na wag nyo ibaba yung phone kasi irereboot nila yung system/menu ng smart sim nyo na nasa cellphone. .after 5 mins (yan po yung inantay namin ng gf ko) nagsend na sila ng confirmation na narefresh/reboot na ang sim ko and then ok na wala na yung Error E3 XXSuggest ko lang po na wag nyo po ilipat yung sim card na nakalink sa smartmoney card nyo, mageerror po ulit kasiThis is based on our experience, so chill lang po sa mga may problema na ganito, suggest ko po na wag nyo po tarantahin yung operator para smooth lang yung pag refresh and mawala yung Error E3 XXSalamat po 🙂

    Reply

  48. Hi pahelp naman! If kukuha ba ako sa mismong smart center ng smart money card makukuha ko ba sya ng isang araw lang?

    Reply

  49. what does this mean? Error:E3 xxx

    Reply

  50. rovilyn taguba July 26, 2014 at 5:20 pm

    goodpm. i cant transfer my smart money bal to anyone.. i always receive a message with “NO ENOUGH FUNDS” though i already have 800 balance in my smartmoney account.. can anyone help me? pleasee :'(

    Reply

  51. maria dela cruz June 5, 2014 at 11:09 am

    I already have my smart moneycard(activated) and enjoying processed money transferred (smart padala) all i want to ask is how to apply for an accredited smart padala bayad center in order to process another transaction (e.g. to pay bills to their biller partner) and how i can earn income thru this.please give some advice.As of now, im operating my business here in my house only. what are the requirements to submit. thanks and more power” god bless

    Reply

  52. makakpag withdraw ka ng pera mo sa mga ATM booth basta my nklagay na master card dun sa ATM booth kasi master card ang smart money 🙂

    Reply

  53. sa smart official site kayo mag inquire para sure kayo ma assist kayo

    Reply

  54. paano po marerefund kung nagkamali ng account number in case ayaw magreply ng napagpadalahan.matanda na kase ang nagpadala.pero ng macheck mali pala yung account number na pinagpadalhan.malaking halaga pa naman mababawi pa po ba yun?please i need reply ASAP. thanks

    Reply

  55. there is no option on my sim toolkit “My Smart Money” only my name appears. i cannot transfer load. what should i do?

    Reply

  56. Agree and like very much this comment….”ang dami nag popost dito. Wala namang taga Smart na sumasagot. ANo bang silbi nitong mga post eh wala namang sumasagot sa mga tanong natin. Okay sila sa advertisement na ganito ganun pero pagdating sa customer care, WALA? Do you agree guys?

    Reply

  57. I wished to get one but after reading all these comments, I don’t even feel reading them any further. This Smart service appears to be a mere scam or perfectly incompetent.Anyway, just one question. For example I have 1000 load in my smart money, then I purchased an item online worth 900. I will pay through my smart money as a master card. WILL IT DEDUCT THE AMOUNT SAME TO PRICE (900) OR WILL IT CHARGE AN ADDITIONAL “CONVENIENCE” FEE?thanks

    Reply

  58. kailan ba mag online system para sa smart money card? kasi last Dec. 3, 2013 pa daw nag offline yung system hindi ako naka withdraw sa atm.. pls… help…..

    Reply

  59. hnd po ako mkpag send ng money ..panu po ba to?? kc pag mag tra2nsfer ako my nka sulat na “ERROR IN PLUG-IN DATA.. plz help me nman dko kc mgamit card ko.

    Reply

  60. matatanggap po ba agad nung tao na pagpapadalhan ko yung pera pag pinadala ko sa smart money account nya kahit wala ung reference number??asap..

    Reply

  61. rasniyah sumndad November 27, 2013 at 4:03 pm

    tanong ko lang po sana kung pano ko makukuha un confirmation ng smart money.. may nagpadala kc saken.. ndi pumasok un confirmation ng smart money pero nabawasan un balance ko… ano po kyang dapat ko pong gawin… please help…

    Reply

  62. na-receive ko na ang smartmoney mastercard ko..papaano ko marereceive naman yung atm/card pin ko?

    Reply

  63. Hey there! Ask ko lang kung kailangan pa ba kumuha ng smart money mastercard? Kasi parang it’s too much work because I only need to use this in one transaction. Pls respond. Thank you.

    Reply

  64. to smartmoney management… i guess your system had a problem. Two days ago, my smartmoney accnt has been deducted of 900 hundred pesos without making any transction.I heard more complaints from other smartmoney users for smart pera padala. nakakaloka ang pasimpleng sistemang pagnanakaw nio sa amin …you need to upgrade your system.

    Reply

  65. hello, ask ko lang kung pwedeng mag transfer ng money online from BDO to other person’s Smart Money account? pwede ba yun?

    Reply

  66. DAPAT BANTAYAN NILA ANG APPLICATION NG SMART MONEY SA ANDROID PHONE MAS MARAMING SHUTDOWN KESA WORKING HOURS. WALA PANG RELOADING FEATURES ANG APPLICATION IT SHOULD BE REPROGRAMMED FOR BETTER OR MORE FEATURES. MAS MAGANDA PA ANG GCASH VERY EASY ANG TRANSACTION

    Reply

  67. yung cellular base ng smart money sobra kung kumaltas sa roaming

    Reply

  68. Mukhang pera talaga ang smart, sabi 2.5 pesos ang transaction 5 pesos naman sa inquiry at buy a load lang ang 2.5 pesos.

    Reply

  69. tama si bebs scammer nga ang smart gaya ng BDO panay kaltas di naman ok ang transaction. Tulad yung applcation nila sa android minsan di gumagana at wala pang reloading features.

    Reply

  70. Palagi sinasabi sa itunes na security code is invalid daw po. I need help asap please :(((

    Reply

  71. GUYS UNG HINDI MAKAPAG PAGANA NG SMART MONEY CARD, NASA SIM SETTINGS PO YUN. Everytime na gagamitin niyo online, go to Sim Settings > Smart Money > Internet Txns > Unlock. Unfortunately, we have to do this everytime we are gonna use it online. Source? Well, I had been buying apps from iTunes, Google Play Store and many more online merchant stores. Try it guys! 🙂

    Reply

  72. I forgot my pin, how to locate my pin?

    Reply

  73. hi how can i know if my card is already activated?

    Reply

  74. HND IBBALIK NG SMART MONEY ANG 8000 KO PAG HND NKTA S SYSTEM NLA ANG PERA N PUMASOK SMIN EVENTHOUGH MY CONFIRMATION TX NA GALING SMART MONEY!!!!d f*ck dba? imagine, nanggaling mismo s number nla un tx tapos wla daw s system nla, tumwg ako s hotline at nagpunta s center pero wla sila magawa, SCAM!!!! ayw ibalik un pera q…d hell, smart money, U hav 2 do something about it!!! its either n-hhack ang system nyo or scam ang company nyo!!!!!u hav 2 giv it back otherwise ipapa-media ko kau!!!

    Reply

  75. Hello, I just applied for their smart money mastercard online but I missed their 2 calls. Smart did not call me back. What should I do so that they can call me back to verify my application?

    Reply

  76. its been one month since i applied for a smart money card, the representative from smart communication already called me and validated my account but sad to say that until now i haven’t received any text message from smart on when to get my smart money card. I really don’t know if my application was approved or not.Badly need your help.Thanks!

    Reply

  77. Pede bang hulugan ng ibang bangko ung smart money?

    Reply

  78. how do I unlink my smart money card from my mobile phone no# coz i lost my cp so what do i need to do coz my transaction will be seen on my cp so i need to change cp number to link again..what can i do

    Reply

  79. Sa mga nahihirapan kumontak sa hotline, mas maganda po tumawag ng mga 10pm-11pm sa 15177.Mas maganda pag may smart money card kasi maiiwasan mo ang malaking charges na 2% ng iyong ipapadala lalo na kung malaki ang iyong ipapadala. P5 per transaction ang charge kada withdrawal.Once na may smartmoney # ka na, pde ka ng makareceive ng padala.Naghahanap ka ba ng NBA Shirts, couple shirts at iba pang personalized items? puntahan ang aming FB. Niwrekx Digital Print Shop.http://facebook.com/niwrekxdigitalprintshop

    Reply

  80. Mga peeps, ask lang ako, kapag ba nagregister ako sa smart to have my 16 digit account number, makakatannggap na ba ako ng money even though wala pa kong smart money CARD?

    Reply

  81. Ang daming NEGATIVE review nito. balak ko pa naman mag smart money..hays!Buti pa globe gcash. Napakadali!!

    Reply

  82. GD AFTERNOON PO MAY ITATANONG LANG PO AKO KUNG MAARI…. MAY SMARTMONEY NA PO AKO NA NABILI SA SMART CENTER…. ITATANONG KO LANG PO KUNG PWEDE BANG MAG DEPOSITO SA SMART MONEY KO NA ANG GAGAMITIN SMART PADALA….KC UN LANG PO ANG MALAPIT PO DITO SAAMIN…..NAPALAYO PO KC NG BDO AT SMART CENTER DITO KC IM HERE IN BAGUIO NOW… PWEDE PO BA KUNG GANUN ANG GAGAWIN KO MAKAKAPASOK PO BA ANG PERA KO NUN …..PLS REPLY AT MAIL TNX

    Reply

  83. NALALAGYAN NG LAMAN PERO-DI MAWITHDRAW-DI MAGAMIT-Nawawala balance-nakakaabala; pabalik balik sa Center-walang Customer Service na makatulongEH BAKIT KA PA KUKUHA NITO?

    Reply

  84. may itatanong lang po sana ako tungkol sa smart money card ko. kasi every year po kasi ako kinakaltasan ng 200 pesos sa account ko. para saan bayun at saka pwde ko paba yun ma claim or makuha ulit. at saka pwede ko bang magamit sa grocery ang smart money card ko?

    Reply

  85. Hello ‘share q lang po bout my issue,im currently out of the country,now my concern is:ung w-PIN q ba is still the same when i make withdrawals thru ATM machine? furthermore, do i need to reload my smartmoney mastercard to make online purchases such as buying tickets & etc..and i also read from other articles(sites) that smartmoney can be used internationally coz its affiliated with CIRRUS and also connected with BDO now my question is:*everytime na mag widraw ba aq using atm machine kailangan q ba i-unlock ung account q using my mobile to make online transaction?*do i need to reload my smartmoney mastercard to make online purchases such as buying tickets & etc..pls help me with my concernslooking forward to get some feedback and infos.thanks..godbless us all..

    Reply

  86. GOOD DAY! My concern is about the UNLOCKING of the smart money card. I’ve already unlocked the card for withdrawals, transactions and etc., but the card is still not letting me withdraw my money neither purchase items from shopping malls. Thankfully, I’ve got some cash in my wallet in case of emergency. It didn’t work! hahaha. My question now is, where can I actually get my money if the card won’t let me buy anything? or i have to unlock everytime I make transactions? thanks.

    Reply

  87. Can i reload smart load wallets using my smart money account?

    Reply

  88. bakit po ganun hnd ako mkawithdraw ng pera s smart money card ko.. b4 i am using passbook..kaso b4 pasko nag transfer ako ng pera para makawithdraw ako anytime..gosh.. ilang bdo atm machine sinubukan ko laging unavailble.. so un bumalik nalang ako s smart store..sabi nila try ko daw ulit..wala pa din.. til now hnd pa din ako mkawithdraw .. hassle talga… HELP.

    Reply

  89. smart is very lousy! i need a new pin but it took forever!!!!!! still havent received my new pin!!!!!

    Reply

  90. Hi, I have filed an application form online, but they didn’t get back to me or anything, so I think I need to go to a wireless center, but my question is, how long do I get my smartmoney card, do I have to wait long, how many days or can I get it right away?. Thanks

    Reply

  91. Hi,i used smart money card to purchase online but it was always denied even though i unlocked it many times.What’s wrong with it?.when i checked my balance,my load was gone,as in zero.i called customer service,it says it’s there.What’s the truth?I’m worried.

    Reply

  92. Guys… Read instruction/manual booklet with your New Smart Money Mastercard… it is written there that it MUST BE ACTIVATED before using the card… Follow the instruction first, if you can’t just call their hotline 15177 on your smart sim… like what I did and I am using my Smart Mastercard… my Paypal , Moneybookers were verified thru this card…

    Reply

  93. NA DI DISCOURAGE NA AKO AH. MAG RCBC NA LANG AKO. KUNG HINDI LANG HASSLE SA REQUIREMENTS AY HINDI NA AKO MAGHAHANAP PA NG ALTERNATIVE TULAD NITONG SMARTMONEY. MAS OK NA CGURO YUNG RCBC, HASSLE SA FIRST PERO RELIABLE NAMAN ANG WITHDRAWAL.

    Reply

  94. paano po makakakuha ng void check? ito p kasi ang kailangan, para maproseso yung pera. ito yung email nila sa akin. (Unfortunately the transfer was rejected by your bank, due to Invalid A/C number. In order for us to transfer your funds successfully, we need you to send us a copy of a voided check or bank statement with all of your valid bank account details for validation.) paki sagot naman po agad.salamat

    Reply

  95. magkano po ba ang dapat na laman nang smart money card bago makapag-withdraw. pinadalhan kasi ako nang friend ko tru smart padala kaso hindi ko mawithdraw yung 250.00 nabawasan lang yung balance ko sa pag check

    Reply

  96. Why is dat if mag t’transfer ako ng money sa smartmoney account ng friend ko laging sinasabi “Request not processed. Generic cards not allowed in transfer”. ANIMAL sakit sa ulo!! Bat sila nagbibigay ng account # kung sinasabing generic card pala yun! Sobrang misleading kkuha ka ng smartmoney di mo pala mggamit! Scammer pala tong smart ehh! Kaya yumaman ng husto make sense? Kainis!

    Reply

  97. Gabriel L. Cahilig October 15, 2012 at 3:26 pm

    Smart Gentlemen:How can I retrieved my erring ATM PIN? Said ATM PIN is the same with my w-PIN. When transacting with said w-PIN is also okay.Thanks & God bless!

    Reply

  98. I’ve been using smart money and so far walang problems. What I really like about it is for every purchase made you receive an SMS advice. So for pranings like me, assured ka na ma alert immediately kung me fraudulent transaction. Added safety pa yung kelangan i unlock mo siya for Internet transaction. Plus, accepted siya sa internet sites where other debit cards get rejected for example Airphil express to buy tickets. And there’s also no charge for loading it up in any Bdo branch. So para sa akin, I’ve entirely replaced my other cards with this one.

    Reply

  99. Pano po transaction from My smart money transfer to smart padala?pwede po ba yun or vice versa smart padala transfer to smart money?need your reply.tnx

    Reply

  100. why i cant withdraw in all atm machines almost 3 weeks now…its says temporarily unable to process your transactions…pls help me …:(:(i really need the money but i cant withdraw..huhuhhuu help help plzzzzzzz…

    Reply

  101. I have been using Smart Money to buy stuff on the Internet. And super like ko sya! Never akong nagkaroon ng problems. Laging naaaccept yung payment ko and dumadating on-time mga orders ko from other countries. Recently, tin-ry kong i-link ang Smart Money ko sa PayPal and wala akong naging problem. If you want to link your Smart Money sa PayPal, make sure na may load ang Smart sim card mo. Then you have to unlock it for Internet transactions. Kailangan mabilis ang pagclick mo kasi nagautomatic unlock ang Smart Money within 10 mins. Two days ago, tinry kong magwithdraw ng Paypal funds ko sa Smart Money. I’m still waiting for the transfer. I am expecting to receive the money by tomorrow or the day after tomorrow.

    Reply

  102. bakit transaction is unable to process????

    Reply

  103. lahat ng reklamo dto naxperience ko kaya di na ako nag smartmoney.wasted time,effort and load!

    Reply

  104. i tried linking to paypal khit my laman smartmoney ko pero declined.naku sana gawan nyo paraan. thanku!

    Reply

  105. that was the problem of smartmoney users.problema talaga bagal pa.bkit pa nag open cla ng smartmoney kng ganito daming reklamo since bfor until now..inis ako!emergency pagagamitan ko pero dko maasahan smartmoney! dami ko transctions and business online step by step ako sumunod pero daming arte ng smartmoney.i have my card and twas actvated already,i wana link tru online trnsctn even trnsfr to othr pero tatawag kpa sa hotline para maging succesful ang trnsction..sana magawan ng paraan.hav u read daming ngreklamo sa nu til this day.tsk.badtrip!

    Reply

  106. I can’t withdraw any cash from the card, it say’s “It cannot be processed”.. how will i be able to get the money from it? thanks.

    Reply

  107. Hi. Can i use my husband’s smart number to register with smartmoney under my account? Thank you!

    Reply

  108. goodevening .. i just wanted to follow up if when i am able to get my smart money card bcos its been a long time since i applied .. its almost 15 days and i havent received any email from them

    Reply

  109. I have transferred my paypal funds to my smart money BDO account… but it didn’t appear in my balance. how will i withdraw that money? somebody help! plz!

    Reply

  110. hi maybe the reason why u cant use your card on withdrawing and purchasing online is because your card is not yet lifted or u havent unlocked it. go to smart center and tell them the problem or call the hotline

    Reply

  111. So panu yan @Alona? did u ever get to withdraw ur funds ba?kc same thing happened to me. pina reset to default q nlang ung atm pin ko kc hnd aq mka withdraw and mali daw ung pin q eh default lang nman nilagay q dun wla p aqng pinalitan na kahit na ano dun.so now hnd q p alam if mawwithdraw q pa money q…pls help!!!share nyu naman what happened..

    Reply

  112. I cant withdraw ung funds q khit sa anung atm,pmnta q sa wireless center kng san ako ng avail nito sbi lang nila try q daw twgan ung hotline so I did. Then i was told by the CSR that my card is generic daw and i am not able to withdraw daw anything lower than 50k????i was so upset kc wla s SmartMoney handbook nila na generic card lang pla to and that i have to personalize pa ung card before i can withdraw. I activated this card with their representative,But she never told me anything about my card being generic Or anything.and na activate q n tong card 2 wks ago, pnuNgyari na hnd p nila na update ung status ng card q to personalized. Grabe svc ng Smart Money. Very misleading!!!!

    Reply

  113. ako may smart money card na for pickup nalang kaso nagdadalawang isip ako kung kukunin ko pa ba kc puro negative nababasa ko.ok lng ba kahit di ko na kunin yun? sayang din kc effort ko at 120 pesos na fee kung di ko naman magagmit nang maayos yung card. o bka naman may penalty pa ko pag di ko kinuha yun? approved na sya, na confirm via txt msg na kukunin ko nalang daw sa sm yung card, pls advise. thnx

    Reply

  114. helow…panu ko po ulit ilink or iactivate ung smart money ko kasi nagpalit ako ng sim..panu po yon

    Reply

  115. i deposited 12k in my smart money july 2, till now wala post s card, sb skin s smart mga 3 days p posting, den may lock & unlock, evrytime ggmitin mo , u nid to unlock , after 30 min , lock ulit, 2.50 / unlocking nkkinis , i thought mppdali transactions on line using smart money NAGKAMALI AQ , d ko n p renew

    Reply

  116. Is my smart money pin number also the same pin whenever im going to widraw from an atm machine?

    Reply

  117. Hi. Can I avail smart money card with a Talk ‘n Text sim? Thanks! :))

    Reply

  118. is it possible to send regular load to my smart money account?

    Reply

  119. dapat po lahat ng smartcenter nyo alam kung panu makukuha ang pera kapag nagkaproblema ang card hindi yung kailangan mo pa maghintay ng matagal na panahon para lang sa wala. maraming pd pagpadalhan ng pera pero sinubukan ko tong sabi na maganda DAW ang smarmoney mas mabilis un pala maalanganin pa ang pera na pinapadala. at saka ung mga CSR nyo inaantok pa yata kasi di marunong sumagot

    Reply

  120. first time kong gumamit ng smartmoney card pero nakakabadtrip lang pla abala sa trabaho lang hindi mo pa alam panu makukuha ang pera kasi pati customer service nila wala ring mga kwenta hindi nakakapagbigay ng malinaw na instruction panu i solve problem about sa smart money ko. ang tagal March 28 pa ang pera dun pero till now di ko alam panu makuha yun kapag sa smart center kami nagpapatulong isa lang sasabihin nila maam call kayo sa customer service may instruction sila dun after ko naman call ang customer representative nila ito lang din ang sasabihin maam hindi po kasi namin maipasok ang card nyo., ang tagal pa nila sumagot wala pang kwenta ang mga sagot so panu ngayon niyan parang pinapamigay lang natin ang pera sa kanila.,hindi ko alam panu makukuha ang pera ko sa lahat ng pinupuntahan ko wala rin masabing sagot. BADTRIP

    Reply

  121. what is the difference between smart money and smart padala?

    Reply

  122. @Marie,Link your card to your smart sim.. ( see previous instructions.)then atm pin can be nominated using ur smart sim via smart menu.if you’re having difficulty.. try to call 845-7777 smartmoney hotline

    Reply

  123. I forgot my ATM PIN of my smartmoney card..Please help me!

    Reply

  124. JiroTry mong tumawag gamit ang ibang cellphone na smart

    Reply

  125. Hi,kaka pick up ko lang po ng smart money card ko this morning, tataka lang ako bakit hindi ako siningil ng P120 for that card processing? then umalis nako, then later on I tried to activate my card by calling 15177, bakit hindi ako maka contact? puro tutut then call ended?? sira ba operator line nila? o hindi kaya binlock yung number ko dhil baka nkalimutan ako singilin ng 120?respond naman po.. thanks

    Reply

  126. gud morning… kailangan pa ba na i-activate sa mobile phone ang smartmoney mastercard after na ma-activate na ng smart representative ung card? ksi kahit sinabi nila na activated na hindi pa rin ako makapag widraw sa atm machine,laging cannot process…hanggang sa na blocked na accnt ko dahil umabot na ako sa pin tries limit…. hay naku…ngaun pinabalik ko na lang sa default ang pin ko….pls respond…..thanks..

    Reply

  127. Bakit ganun , pag nag ta transfer ako ng pera ang tagal tagal dumating ng confirmation? pero pag nag load ako sa cp ko, dumarating na ang smart money message.Kaylangan ba lagi ko loloadan ang cp ko pag mag ta transfer ako ng funds?

    Reply

  128. hello poh paano magdeposit ng BDO smartmoney sa abroad? gusto ko sana lagyan ang smartmoney ko pero ang sabi dito magpagawa daw ako ng bago na account? paano na ang previous na account ko e cancel ba nila yun?please help!!!

    Reply

  129. KASI SOME OR LET SAY ALMOST ALL porn websites REQUIRE MASTERCARD. CHANCE KO NA SNA.DI PLA.STILL A STUDENT.20.IM TXIAN.FROM DVAO CITY.ITS JAN.14, 2012 @ 9:42 AM…..

    Reply

  130. WHAT THE HEK……;PLANO KO NA SANA MAG APPLY FOR THIS CARD DHIL SA ALLURING FEATURES THAT THEY OFFER,… PAG REVIEW KO. PURO negative COMMENTS LAHAT.DI NALNG SIGURO.

    Reply

  131. hello hindi poh ba masira ung atm smart money card ko or ma cancel kapag ilang buwan na hindi ko maloadan ng money or ma check balance ?need ur response poh

    Reply

  132. Happy New Year! I have a problem with my Smart Money card. I wanted to buy some items online. But, after I finished all that needs to be filled up, an error message like thisReason: [DECLINED] SGS-000001: D:DeclinedXXSP:Code [] :: (AuthResponse: 107) (Message: DECLINED) was shown in the screen.. Can you help me with this, pls. Thanks

    Reply

  133. hi, gusto ko sana i verify yung paypal ko using smartmoney and proceed to online shopping pero laging denied.. i unlocked it many times and top it with 7k. pero hindi parin, even if i directly use it as a mastercard credit card while shopping laging denied.. is it really true na pwede tong gamitin? dahil kung hindi sayang nung nilagay ko.. kukunin ko nnman ulit,

    Reply

  134. BKIT LAGE DOUBLE PADALA NG PERA SKEN?

    Reply

  135. hello pwede ko po ba mgamit ang aking smart money card for online booking pra sa plane

    Reply

  136. I just read from the official website of smart na pag ang start ng smartmoney card is 5571, hindi pwedeng gamitin to purchase online

    Reply

  137. bakit po ganun hindi po ako maka withdraw ng pera ko using my smart money card,, lagi lumilitaw sa machine excceeded pin entry.. pero tama naman po yung pinipindot kong atm pin ko.. hayyy kakabdtrip tlga,, help namn po

    Reply

  138. PAYPAL VERIFICATIONIf you are using smartmoney for online transactions, like verifying your paypal account, dapat my laman ang smartmoney mo by at least 200 pesos, anyway marerefund nmn yun, if transaction denied/declined and ang prompt is “denied by the bank that issued your credit card”, then kailangan mong iactivate yung card mo..call the hotline number and wait for someone to pick up the phone and talk to you. SOmetimes you have to be patient enough before ka magtatatalak or else, masasayang lang ang smartmoney mo dhil hindi mo nmn nagamit.I can assure you na kayang iverify ng smartmoney ang paypal account but as of the moment hindi pa pwedeng ilink ang smartmoney sa paypal for withdrawal purposes, only for account verification. I dont promote smart and its services, I would just like to help others who are experiencing the same troubles with smartmoney that i have experienced in the past. For ATM Withdrawals with “not processed” promptIn this case, you pressed the wrong tab. At the lower left side of the ATM machine screen, you will see smartmoney. THis is where you can withdraw your money from your account.I hope I had been of help.

    Reply

  139. Two years na akong nagpapadala ng pera sa smart money through smart center robinsons galleria branch even if I dont have smart money account, and now naassign ako dito sa cebu, two smart centers pinuntahan ko to send money. First at Metro Gaisano Branch pero offline daw and tinuro nila ako sa SM Cebu Branch kea nagmadali akong pumunta kasi ’emergency’ money ung ipapadala ko. Unfortunately 2 months na daw silang offline, the service assistant said, pero online daw kapag mag open ng smart money card. Pa’no nagyari un, offline na online? Ibig sabihin online lng sila kung may smart money account ka!I understand na marketing strategy nila un to get more smart money accountholders, peru bakit sa ibang branches pwede ka makapagpadala ng pera kahit hindi ka account holder? Iba-iba ba ang regulation ng smart center? Calling the attention ng mga concerned persons dito. Pakisagot naman ng tanong ko…

    Reply

  140. Hello po, I have a smart money card and I recieved 5000 from other smart money account and then when i went to atm it says ”temporarily unable..then I went to smart the teller says i have to call the hotline and I did..no one answered..I already activated my account and it has balance but I can’t withdraw my money..so i transferred it to my friend’s account and she said she didn’t recieve it…but the 5000 was sent..how can i get it back?

    Reply

  141. required po bang kumuha ng smartmoney mastercard para magamit ang smartmoney services lalo na yung pag-withdraw from smartmoney. Ano po ba ang pinagka-iba ng smartmoney sa mobile lng at ng smartmoney mastercard when it comes to fees, charges and maintenance in withdrawing money. Please explain to me further.

    Reply

  142. hi.. please help me how to locate the account number na pinadalhan ko ng pera. all i have here is the account number and no mobile number of that user.. tnx

    Reply

  143. You can visit Smart wireless center and let them do the activation of your Smart Money. Once it is activated, you can apply for a Smart Money card from them. You only need to fill up form, bring 2 valid IDs and pay 250 pesos for the Smart Money Card. You’ll be back after 7 to 14 days to claim your card. Then, call the Smart customer service hotline for them to connect your card to your smart money account number on your cp. In that case, all transactions being made will be sent to you via text message. You can also change WPIN (phone transactions pin) and ATM PIN (card pin) through text messaging. Good Luck! 🙂

    Reply

  144. Hi, i want to get a smart money master card so that i can verify my paypal account. Do i need to have a BDO account to get a smart money master card? And what are the requirements for BDO and Smart money? Thank you and have a nice day!

    Reply

  145. why i can’t use my smart money card with paypal . . . i tried to call the customer hotline and it says di pa daw pwedeng magamit ang card na smart money para ma-verify ang account ko sa paypal . . pwede pakisagot din po mga katanungan ng mga customers .. my card is being denied .. zero balance po ung account ko , gusto kong magreload para malagyan pero how can i assure na maproproseso ang transaction na gnagawa ko with paypal????????? pls help

    Reply

  146. Does it mean you have to always unlock the smart money card if you are going to verify your paypal account and purchase online?..

    Reply

  147. hi i want to know if its possible to receive payment from any master card credit card to my smart money account/card??please enlighten me.ty

    Reply

  148. how will i know that there is money already in my account?…

    Reply

  149. kainis amn t0ng smart money eh, d ak0 mkapag purchase online gnwa k na lhat ni loadan k na ng 1000 php sa card k, inunlock k na ,, nagpaload nak0 ng 30 sa smart?? wala pa rin, ansabi “transaction for your card (card name) was not processed please select call smart to contact smart money hotline”??? how stupid is that, khit paypal ayaw??? help anyone…

    Reply

  150. how much is smart money card??

    Reply

  151. i forgot my w-pin.., what should i do.!:(

    Reply

  152. how can i know my smartmoney account?

    Reply

  153. Pls. advise what to do for me to withdraw my money from an atm. If I cannot do this, Smart money card has no other use other than purchasing and loading (stocking) money and sure not giving me any options. Pls. advise.

    Reply

  154. hello .. ask ko lang bket d po aq mkapag withdraw ??? the machine say’s that my transaction is not processed .. anu po problema ??? please reply ASAP !!!!!

    Reply

  155. DAMN SMART MONEY.. tagal sumagot ng CS nila mag w8 ka ng 30mins to 50min bago sagutin..my smart money mc ako. sabi nila activated na. tapos pag nag try ko ilink ung smart money card ko to mobile. laging sinasabi na ” REQUEST NOT BE PROCESSED.. 100 msg na ganyan natangap ko. pag ka tawag ko sa CS NILA. sabi mag wait ng 24 hours after 24hours tumawag ako at sabi nanamn nila mag wait ng another 24 hours. 5x nila renifresh ang smart money ko pero wala parin.. DAMN DAMN DAMN……. nakakainit ng ulo tapos sabi activated na siya. tapos nag punta me sa malapit na store d2 para ma fundan ko ung smart money ko pero. di nila ma fundan ung smart money ko… ano ba yan MGA TAGA SMART WALA KAU GINAGAWA … KAYA ANONG SILBE NGAUN NITONG SMART MONEY KO>? tskk tskk PARANG INISCAM NIYO LANG UNG BINAYRAN KO SA CARD EHH DI KO NAMN MAGAMIT UNG CARD.. DAMN DAMN DAMN.,,,

    Reply

  156. how can i reload my load wallet (retailer sim) using smart money? i want to sell eload and earn some money.

    Reply

  157. please i need the swift code in smart money card sir/ madam can i have that..bcos i need swift code to transfer my money to my ATM card of smart money..thnks

    Reply

  158. helo kelb..basi sa pgaply ku ng personalized smart money card ay ngwait aku ng 7working days…tsaka my text din na galing sa smart na pwedi muna pick up ung card mu kung san ung prefered wireless center ang cnbi mu ng twagan k nila for confrmtion……skin nga sa sm mega mall ku lng pinick up…..

    Reply

  159. I just applied for a personalised card.In everyone’s experience, how long did it take to get your card?

    Reply

  160. panu po i cancel yun inaplayan ko

    Reply

  161. May problema din ako sa aking smartmoney card. I’ved Linked it to entropay pero d nmn mka transfer ng funds kahit nka unlock na.

    Reply

  162. Arnolia T Nagel January 26, 2011 at 5:21 am

    Thanks that the money i withdrew last january 22 was returned yesterday in my account i was there in smart money center

    Reply

  163. Arnolia T Nagel January 24, 2011 at 6:27 pm

    This is the message from my smart money card (22 jan 1052;You have withdrawnP600.00from card Nagel all my transaction goes to my cellhpone this is my first time it happened thats why today im so disappointed for this smart money card

    Reply

  164. Arnolia T Nagel January 24, 2011 at 6:21 pm

    On saturday january 22 2011 i withdrew the amount php 600 pesos but no money came out but it was already deducted from my smart money card today i was in the bank where i made the withdrawal but she told me the bank where i made the withdrawal is balancing so i went to BDO the same day saturday i also withdrew in Bdo but cannot process my transaction when i got home i got a message withdraw 600 this is small amount but this cost of money now my husband who is abroad dont want to send to my smart money card until i recoverd the php 600 i went to BDO where i made the last transaction but the teller told me to call smart money hotline i tried many times i cannot reach the hotline i hope the 600 pesos can be returned to my account in smart money card

    Reply

  165. BADTRIP TALAGA ANG SMART MONEYUSELESS..WALANG KWENTA..SABI PWEDE MAKAPAGPURCHASE ONLINE WALA NAMANASARRRRRRRRRRRRR LANG!BADTRIP TALAGA!

    Reply

  166. I am greatly discouraged by the services of smart money. There is no proper accommodation on answering the doubts and questions of their customers / subscribers. The hotline (tel numbers) that they’d given are non- functional and inefficient in dealing with their consumers

    Reply

  167. pag may maghulog bah sa SMARTMONEY ACCOUNT mo pwedi pa ba yan makuha sa susunod na araw? halimbawa ngayun petsa niya ihulog pwedi ko pa ba yan kunin sa january 3?

    Reply

  168. I forgot my pin what should i do?pls help me

    Reply

  169. Thanks Smart Money MC, nakakabili na ako ng airline ticket using my Smart Money MC, walang kaprobleproblema at safe pa gamitin sa mga online.. more power SMMC.

    Reply

  170. It is possible to have 2 smart money card linked to one sim?

    Reply

  171. what if my smart money acct. got 0 balance???na withdraw q kc lahat…nag 0 bal. na xa! ma closed acct. kaya un???pls i realy need ans. poh tagal kc ma contact sa phone eh!

    Reply

  172. hay naku guys..nakakabwisit.. after waiting forever for my smart money card..kala ko tapos na problema..grabe di na pala accepted ngayun ang smart money card ng paypal, nag load pa naman ako ng 500 pesos sa smart money kasi yun ang minimum..kaya i suggest kumuha nalang kayo ng EON visa card 350 lang yung annual fee sigurado pa ma verified kayo..

    Reply

  173. Natandaan ko kung anong pincode ko para sa smart money card na in apply ko sa Smart wIRELess center sa SM Fairview. Nung magkapera yung Smart Account ko at gusto ko loadan yung Number ko which is Smart also (of course) Mali daw yung pin. Invalid daw. Tsaka ang dami nag popost dito. Wala namang taga Smart na sumasagot. ANo bang silbi nitong mga post eh wala namang sumasagot sa mga tanong natin. Okay sila sa advertisement na ganito ganun pero pagdating sa customer care, WALA? Do you agree guys?

    Reply

  174. @ eloi i know the feeling. 30 minutes na akong nag-aantay na may sumagot sakin.ang prob ko nmn. d daw ako authorized na mag link ng smart money account ko sa smart mobile number ko. nkakainis tuloy… it’s so frustrating

    Reply

  175. I have 6,000 pesos in my smart money,i have been trying to purchase online but it is always denied,i unlocked it bcuz i received the sms that it is ready to use yet when i am trying to use it …sms said it’s locked! Can i use my card for purchasing online via paypal? I am a verified user but when i tried to link my smart money card to paypal it’s denied…what is wrong with it? THANKS!

    Reply

  176. hi. bat walang sumasagot na operator sa 15177 para i activate yng smart money k, nakalagay kasi dun sa smart money card k “dial tchubatchutchu using your smart cellphone to activate your smart money, until now wlang sumasagot…. aaaaaaaaaaaaaaahhhhh…

    Reply

  177. MY PERA KC AKO SA isa kong atm visa card yun at gusto ko itransfer sa SMARTMONEY CARD ko,,, kaso tinatanong sakin kung what yung IBAN tska swiftcode nang bank pwede ko bng mlaman kung pwede itransfer yung money ko sa smartmoney card ko kc master card yun dba dollar account po kc yung nsa visa card ko plssss respond plsssss

    Reply

  178. Generic cards cannot transfer or withdraw funds. You have to go to a Smart Wireless Center to get a personalized card. You have to fill up a form and pay P120. Your card will be available in a few hours. If you already have a generic account, you can get a personalized card by applying online at smart.com.ph.You will receive a call from Smart to verify your identity. Your card will be available for pick-up in a few days at a Smart Wireless Center of your choice. Bring your id and payment of P100. To be able to purchase online, make sure that the Smart Money menu on your phone contains the Internet Txns option. If you do not see this on your phone, just text INTERNET and send to 343.For all your concerns, call 15177 for free on your Smart phone.

    Reply

  179. For Paypal verification. You must open your smart money account to internet transactions. Send INTERNET to 343.. go to your smart menu pick Internet Txns and pick unlock. Immediately click the verify on paypal because Smart automatically locks internet transactions in a minute or two.

    Reply

  180. how do i link my number to my smart moneycard coz if i send money i cant transfer coz the number i used b4 for my smart account was stolen so can you help me how i do link it again ..and i always receive a message that my request is not processed.call the customer hotline no. on your card… but we dont know that number….. plsss help me pls…

    Reply

  181. I’m having trouble transferring money to other accounts: it says “generic card not allowed to transfer”, lol I have only one virtual account and I’ve been doing transfer transaction for 5 yrs, whats going on?.. this sucks!!

    Reply

  182. I have a Smart Money card but I can’t link it to PayPal. It always says card has been denied though I tried to unlock it first and it has P2,000. This is so frustrating!

    Reply

  183. I forgot my w-pin code what should i do plz help me. dko kasi ma trnsfer ung load ko

    Reply

  184. hi..my smart money card is blocked..pin blocked..what will i do..i need your answer now..i really nid to widraw my money..

    Reply

  185. when can i get my smart money card? can i get it rushed?

    Reply

  186. @ Jocelyn…Lol!

    Reply

  187. I have a Smart Money Card that I tried to link to my Paypal account, I had over 1,000p on the card, unlocked w/ my pin, it was declined.I attempted to purchase online an item at Amazon.com my Smart Money Card was declined.I tried to pay for webhosting charges my Smart Money card was declined.I used scissors to cut the card in half and throw in the garbage…..it worked just fine.

    Reply

  188. read the Smart Money FAQ’shttp://smart.com.ph/money/consumers/faqs.htmor look for information at their home pagehttp://smart.com.ph/money/

    Reply

  189. bkit ganun twag ako ng tawag sa customer hotline ng smart money wala sumasagot ilang beses na.. patay na yata mga operator nila eh mabilis lang sila magkaltas ng load, tas ilang beses din ako di ma link yun card ko transaction not processed paulit ulit… bullshit ang bagal bagal parang sarap itapon nalang wlang kwenta smart money mahihirapan lang kayo kc mbagal ang processing nila…kaya yun sa mga gusto sumubok wag nalang gagaguhin lang kayo ng smart mag eon debit card nalng kayo instead worth 1000 pesos ok na lahat lahat di mo na kailangan mag activate pa sa sim card tulad ng smart kailangan tawagan mo pa sila para e activate ka nila andami process tas di ka namn sasagutin puro oo wala nman.. (SCAMMER ANG SMART)

    Reply

  190. how will i know my smart money number i wanted it kasi to load money pero sabi nung retailer kailangan ng smart money number pero nakalimutan ko na wpin lang alam ko.hope ul help me

    Reply

  191. hello, i want to transfer or withdraw my money from my smartmoney but they said that the request is not processed. what will i do?i need the money… pls help me guyz

    Reply

  192. can i deposit to my smart money even if didn’t get my smart money card??

    Reply

  193. what is the use of smart money??

    Reply

  194. I already activated my smart money account. Where should I get the smart money card? Should I go to any smart outlets for me to get my card?

    Reply

  195. me too the same with Lendie lol is that possible?

    Reply

  196. I can’t link my BDO cash card to my smart money card I want to transfer an amount of money from BDO cash card to my Smart money Card. I can’t Enroll my BDO CASH card ATM to smart money – mobile Banking Tell me what to do

    Reply

  197. Hi Guys, Hope this helps on your concerns:1.) Smart money can be linked to your Paypal Account2.) Your electronic money can be converted to cash by withdrawing at any BDO or Bancnet ATMs or by asking a friend if he/she can give you cash in exchange of transferring the same amount to your friend’s account using your smart money3.) If you want to connect your new number to your smart money card, simply go to any Smart Wireless Center for assistance4.) When you withdraw in BDO, you dont have to choose between current or savings option… there’s a new option “smart money” option to avoid confusion5.) It’s partnered with Mastercard, which means you could pay for your shopping, coffee drinks, restaurants, and many more by simply swiping the card. Take note, you should have enough balance in your card to pay for what you got and make sure the store accepts Mastercard.6.) In case your card got stolen, you can easily block it using with one click from your cellphone7.) Any withdrawal, transfer and deposit you make in your smart money sends an alert to your number for your reference.8.) If you have more questions, please call the hotline… if they can’t answer you go to Smart Wireless centers…

    Reply

  198. hello,can i withdraw my smart money balance..and convert it to cash..?? how???please..help ..thanks in advance!!

    Reply

  199. i lost my w-pin someone sent me money thru smartmoney,how will i retrieve my w-pin? i can’t get my money.

    Reply

  200. binghow do i link my number to my smartmoney card coz if i send money i cant transfer coz the number i used b4 for my smart account was stolen so can you help me how do i link my smartmoney account to my number coz i want my new number to be linked to my smartmoney account so i can transfer money to other account..tnx for ur kindness

    Reply

  201. Carloadriancanon March 3, 2010 at 11:40 am

    I have a paypal account. I have 300 balance in my smart money card but it still says that This credit card has been denied by the bank that issued your credit card. For details on why your card was denied, please contact your credit card issuer’s customer service department. Or, you may want to try adding a different credit card.What’s wrong with my card?

    Reply

  202. mercedita a. salvo March 2, 2010 at 1:36 am

    hello sa smartmoney personnel,i got a problem regarding my account my husband withdrew 5k 3-1-2010 just yesterday but the money didnt go thru pero na debit po. what will i do sa akin po yung card pero nandito ako sa london uk. could you please tell me what should i do to sort out that problem…thanks, hoping for your response

    Reply

  203. hi,my problem is i already filled up an application for smart money card last friday and the they said that i have to wait 24hrs to 48hrs to activate my account,but until now i can’t still transfer money using my smart money linked to my phone,the message says “generic cards cant transfer” ,so anybody here knows what is the best way to solve my problem..

    Reply

  204. hi i can’t activate my smart money card. it always says SIM CARD BUSY

    Reply

  205. Hi kashee,I verified my paypal account using smart money card..you have to unlock your card first before you can use it to verify your paypal..you can activate your card by going to your smart menu settings on your phone, choose smartmoney and just follow the message prompt till you see the “unlock card” you must bear in mind that smart automatically locks your card so you have to be fast when trying to verify..also, the possilbe reason why your card was being denied is you probably lack the funds on your smart money card..you have to load it up at least 200 pesos since paypal will deduct $2 from your card…

    Reply

  206. hi i can’t activate my smart money card it always says my w-pin is invalid.. where can i see my w-pin? please help me…..

    Reply

  207. hello.. I have Paypal account but it is not yet verified. I can’t verify my Paypal account now because I don’t have credit card. But I have Smart Money Card bearing with the logo of MasterCard. Can I use it to verify my Paypal account? and as i verify my paypal account using my smart money card it is said that my credit card has been denied by the bank that issued your credit card. For details on why your card was denied, please contact your credit card issuer’s customer service department. Or, you may want to try adding a different credit card. pls help me… what’s wrong with my smart money card?

    Reply

  208. Yeah it seems smart money has all the benefits and convenience of a debit card and capabilities of transacting online, I haven’t tried this product to see if it really works especially with transactions online. I will try to activate one account and will leave a feedback soon.

    Reply

  209. Hi, Can i use my smart money mastercard by purchasing tickets online @ cebu pacific airlines? coz ive been trying to purchase an international flight however, it says DECLINED. may i know how to process this thing? just to add up, ive been phoning smart call center but they’re not pretty helpful.Please care to reply. Thank you.Par

    Reply

  210. yes you can irezza. you can verify your paypal account using smart m0ney card but there is a limit, you cann0t withdraw or deposit so you must apply for e0n card to do these.

    Reply

  211. hi.can i use my smart money card for purchasing on international online stores such as victoria’s secret?

    Reply

  212. i forgot my pin. what should i do? thanks!

    Reply

  213. Michael Villamor April 15, 2009 at 11:51 am

    my transactions are not processed…what should i do?….when i try also to withdraw in the atm..it says transaction was not processed…plzzzzzzzzzz help me…Note: After i got my Smart Money Card from the nearest Smart wireless center, i loaded it immediately 900 pesos..so my current balance is 900 pesos…plz help

    Reply

  214. i can’t withdraw my money using ATM Machine in BDO.What account should i pick SAVINGS or CURRENT?The Machine says contact your bank

    Reply

2 Trackbacks & Pingbacks

  1. Linking Smart Money Mastercard to Paypal
  2. SMART Money- Guide | The Secret Book Stash
84 queries in 0.280 seconds.